1A. Personal Information

Entity / Individual: Dr. Sudhir Arora, MBBS
Registration Number: 0898 (MCI)
Professional clarification: Dr. Sudhir Arora is not a psychiatrist.

Dr. Sudhir Arora provides educational Mind Mastery guidance and coaching through his Mind Mastery Course, including educational videos, audios, online group sessions and 1-to-1 personal guidance, as applicable to the programme selected by the participant.

The programme is intended for adults seeking to develop practical skills for dealing with everyday Tensions & Worries, overthinking, fear, confidence-related challenges, Stress and other everyday life challenges.

The Mind Mastery Course focuses on practical learning relating to mindset, lifestyle, habits, behaviour, self-awareness, self-motivation, accountability and practical coping skills.

The programme follows a no-medicines educational approach. It does not involve prescribing or providing medicines.

Address: 306, Amit Samruddhi, Opposite Bal Gandharv Police Station, Jangali Maharaj Road, Shivajinagar, Pune, Maharashtra – 411005.

Mobile & WhatsApp: 937 101 9517

Email: info@drsudhirarora.com

Call timings: 9:00 AM – 9:00 PM IST, Monday to Sunday.

Participation / personal guidance is by prior appointment where applicable.

1B. General Terms

Participants are responsible for providing accurate and complete information that they choose to share in connection with the Mind Mastery Course and any personal guidance.

Dr. Sudhir Arora's educational guidance is based on the information made available by the participant. Participants should promptly communicate any relevant changes or additional information that may materially affect the guidance they seek.

Providing deceptive, inaccurate or materially misleading information may result in cancellation of an appointment or discontinuation of personal guidance.

The Mind Mastery Course is an educational and practical learning programme. The usefulness of the learning depends, among other things, on the participant's understanding, participation, practice and application of the techniques and concepts taught.

Individual results vary from person to person. No specific result or outcome is assured.

No representation or guarantee is made that participation in the Mind Mastery Course will cure, prevent or treat any disease, psychiatric disorder or medical condition.

1C. Scope of the Mind Mastery Course

The Mind Mastery Course is centred on the participant's personal learning and practical goals.

It focuses on:

• Lifestyle and habit improvement.
• Mindset and behaviour-related learning.
• Self-awareness and self-motivation.
• Practical coping and response skills.
• Personal accountability and consistent practice.
• Applying learned techniques to everyday life.

The programme may include educational videos, audios, online group sessions and 1-to-1 personal guidance, depending on the programme arrangement.

Results vary from participant to participant and no specific outcome is guaranteed.

1D. Educational and Medical Disclaimer

The content provided on this website and through the Mind Mastery Course, including videos, audios, online sessions and personal guidance, is intended for educational and personal-development purposes.

It is not intended to diagnose, treat, cure or prevent any disease or medical condition.

The Mind Mastery Course is not a substitute for medical, psychiatric, psychological, psychotherapy or other appropriate clinical care.

Dr. Sudhir Arora is an MBBS doctor and not a psychiatrist.

Participants should seek appropriate qualified professional assessment or treatment whenever their physical or psychological symptoms require it.

No participant should stop, reduce or change prescribed medication or other medical treatment on the basis of information provided through this website or the Mind Mastery Course.

1E. Limitation of Liability

To the extent permitted by applicable law, Dr. Sudhir Arora shall not be liable for indirect, incidental, special or consequential losses arising from a participant's use of educational content or participation in the Mind Mastery Course.

Nothing in these Terms is intended to exclude or limit any liability that cannot lawfully be excluded or limited under applicable law.

The relationship between the participant and Dr. Sudhir Arora is on a principal-to-principal basis.

Participants must be adults and legally competent to enter into an agreement.

1F. No Guaranteed Outcomes

No specific improvement, personal, professional, career, financial, relationship or other outcome is promised or guaranteed.

Individual results depend on many factors, including the participant's circumstances, participation, understanding, consistency, practice and application of what is learned.

The Mind Mastery Course provides educational guidance and practical learning — not guaranteed results.

Participants remain responsible for how they choose to apply information and techniques learned through the programme.

1G. Use of Content and Copyright

All intellectual property relating to the Mind Mastery Course, including its educational content, programmes, processes, written materials, videos, audios, designs, trademarks and other materials, belongs to Dr. Sudhir Arora unless otherwise stated.

Course materials are provided for the personal use of registered participants.

Unauthorised copying, recording, reproduction, redistribution, publication, resale or commercial use of course materials is prohibited, subject to applicable law.

1H. Governing Law and Jurisdiction

Use of this website and participation in the Mind Mastery Course are subject to applicable laws of India.

Subject to applicable law, disputes shall be subject to the jurisdiction of the competent courts in Pune, Maharashtra, India.

1I. Cancellation

Cancellation of booked services or appointments will be governed by the cancellation terms communicated to the participant at the time of booking or purchase.

Any cancellation restrictions will apply subject to applicable law.

1J. Refund Policy

Any applicable refund terms will be clearly communicated before purchase.

Where a particular programme is expressly stated to be non-refundable, fees paid for that programme will not ordinarily be refundable, subject to applicable law.

2. PRIVACY POLICY

Dr. Sudhir Arora respects the privacy of website visitors, enquiries and course participants.

This Privacy Policy explains what personal information may be collected, why it may be used, how it may be protected and the circumstances in which it may be shared.

Personal-data processing will be carried out in accordance with applicable Indian data-protection laws and regulations.

2A. Information We May Collect

Depending on how you interact with the website or programme, we may collect information such as:

• Full name.
• Mobile number.
• Email address.
• Address, where required.
• Information voluntarily provided in enquiries, applications or registrations.
• Professional information where relevant to the programme.
• Payment and billing information.
• Other information voluntarily provided by you.

Please do not provide information that is unnecessary for the purpose for which it is being requested.

2B. Purpose of Collection and Use

Personal information may be used, where applicable, to:

• Respond to enquiries.
• Process registrations and appointments.
• Provide and administer the Mind Mastery Course.
• Provide course-related communications and participant support.
• Process payments and issue invoices.
• Maintain records required by law.
• Protect the security and integrity of the website and services.
• Send marketing communications where legally permitted and where the required consent has been obtained.

Personal information will not be used for purposes incompatible with the purposes communicated to you, except where otherwise permitted or required by law.

2C. Storage and Security

Reasonable technical, administrative and organisational measures will be used to protect personal information against unauthorised access, misuse, alteration, disclosure, loss or destruction.

Information may be stored using secure third-party cloud, communication, payment, hosting or other service providers where necessary to operate the website and programme.

Access to personal information will be restricted to persons or service providers who reasonably require access for the relevant purpose.

2D. Disclosure and Sharing

Personal information may be disclosed where necessary:

• To comply with applicable law or a lawful legal process.
• To authorised service providers who assist in operating the website or delivering the programme.
• To payment, hosting, communication or technology service providers where necessary.
• To protect legal rights, safety or security.
• Where disclosure is otherwise permitted or required by applicable law.

Personal information will not be sold or rented to third parties.

2E. Data Retention

Personal information will be retained only for as long as reasonably necessary for the purposes for which it was collected, to provide services, meet legal or accounting obligations, resolve disputes, maintain appropriate records and protect legitimate interests.

2F. Your Privacy Rights

Where applicable under Indian data-protection law, individuals may have rights relating to their personal data, including rights concerning access, correction, withdrawal of consent and grievance redressal.

The available rights and the manner in which they may be exercised will depend on the applicable law and the relevant processing activity.

2G. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time.

Any revised version will be published on this website with an updated effective date where appropriate.

2H. Security and Payments

Where online payments are offered, payment processing may be handled by third-party payment service providers.

Payment information may be processed directly by the relevant payment provider in accordance with its own terms and privacy policy.

Dr. Sudhir Arora does not request or retain payment credentials such as passwords, PINs or UPI PINs.

The website and its operators will take reasonable measures to maintain security, but no internet-based system can be guaranteed to be completely secure.

2I. Privacy Safeguards

Reasonable internal procedures will be maintained to protect personal information and restrict access to authorised persons who require it for legitimate purposes.

Where third-party service providers process personal information on behalf of the website or programme, appropriate contractual and organisational safeguards will be used where required by applicable law.