Website: drsudhirarora.com

Last updated: 20.10.26

1. Introduction

Dr. Sudhir Arora respects the privacy of website visitors, people making enquiries and participants in the 7 Mind Secrets Course.

This Privacy Policy explains what personal information may be collected, how it may be used and protected, and when it may be shared.

We handle personal information in accordance with applicable law.

2. Information We May Collect

Depending on how you interact with the website or programme, we may collect:

• Contact information: Name, mobile number, email address and address where required.
• Enquiry and registration information: Details you voluntarily provide when enquiring about or registering for a programme.
• Professional information: Your occupation or professional background where relevant to the programme.
• Participant communications: Information you choose to share when seeking guidance or support.
• Payment and billing information: Relevant transaction and billing details where applicable.
• Technical information: Information such as device, browser, website usage or cookie data, where collected through the website or its services.

Please share only information that is reasonably necessary for your enquiry, registration or participation.

Avoid sending unnecessary sensitive personal information through ordinary email or messaging channels.

3. How We Use Personal Information

Personal information may be used, as applicable, to:

• Respond to enquiries and requests.
• Arrange appointments and manage registrations.
• Provide and administer the 7 Mind Secrets Course.
• Communicate programme schedules, access details and updates.
• Provide participant support.
• Process payments and maintain billing or other required records.
• Maintain website security and prevent misuse.
• Meet legal obligations and handle disputes.
• Send relevant promotional communications where permitted by law and where required consent has been obtained.

We will not knowingly use personal information for purposes incompatible with those communicated to you, except where permitted or required by applicable law.

4. Online Sessions and Recordings

The programme may include online group sessions and one-to-one personal guidance.

Where an online session is recorded, participants will be informed about the recording and its intended purpose.

Recordings may contain a participant's voice, image, name or contributions, depending on the session and recording settings.

Participants should avoid sharing unnecessary personal or confidential information during group sessions.

Access to recordings will be managed according to the applicable programme arrangements and privacy safeguards.

5. Sharing of Personal Information

We may share personal information with relevant service providers where reasonably necessary to operate the website or deliver the programme.

Depending on the service used, these may include:

• Website hosting and technology providers.
• Communication services, including WhatsApp.
• Online meeting and video-conferencing services, including Zoom.
• Course-hosting services, including Zenler.
• Payment or billing providers, where applicable.
• Other authorised service providers supporting our operations.

These providers may process information under their own terms and privacy policies, as well as applicable contractual and legal requirements.

Personal information may also be disclosed where required by law, through lawful legal processes, or where necessary to protect legal rights or security.

We do not sell personal information to third parties.

6. Storage and Security

Reasonable technical and organisational safeguards will be used to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.

Access will be limited, as reasonably practicable, to persons or service providers who need the information for legitimate purposes.

Information may be stored or processed using third-party services, including cloud-based platforms.

Depending on the provider and service, information may be processed outside India, subject to applicable law.

No method of electronic storage or transmission can be guaranteed to be completely secure.

7. Data Retention

Personal information will be retained for as long as reasonably necessary for the purpose for which it was collected, including programme administration, required recordkeeping, legal compliance and dispute resolution.

Where information is no longer required, it will be deleted or otherwise handled in accordance with applicable law and reasonable retention practices, subject to any legal obligations to retain it.

8. Your Privacy Choices and Rights

Subject to applicable law, you may have rights relating to your personal information, including requesting access to or correction of information, withdrawing consent where processing is based on consent, and raising a privacy grievance.

You may contact us using the details in Section 11 to make a privacy request.

Withdrawing consent does not affect the lawfulness of processing that took place before withdrawal. It may also affect our ability to provide a service where the relevant information is necessary for that service.

Requests will be handled in accordance with applicable law.

9. Cookies and Website Technologies

This website may use cookies or similar technologies to support website functionality, understand website usage or support other disclosed purposes, where such technologies are enabled.

You may be able to manage cookies through your browser settings. Blocking certain cookies may affect website functionality.

Where analytics or advertising technologies are used, the relevant disclosures and consent mechanisms will be provided as required by applicable law.

10. Third-Party Websites and Services

This website may contain links to external websites or services.

We do not control the privacy practices of external websites. When visiting them, please review their own privacy policies and terms.

11. Privacy Queries and Grievances

For questions, requests or grievances relating to personal information, please contact:

Dr. Sudhir Arora, MBBS

Email: contact@drsudhirarora.com

Mobile / WhatsApp: 937 101 9517

Address: 306, Amit Samruddhi, Opposite Bal Gandharv Police Station, Jangali Maharaj Road, Shivajinagar, Pune, Maharashtra – 411005.

Requests will be handled in accordance with applicable law.

12. Children's Privacy

The 7 Mind Secrets Course is intended for adults aged 18 and above.

Please do not submit personal information on behalf of a person under 18 unless you are legally authorised to do so and the relevant processing is lawful.

13. Changes to This Privacy Policy

This Privacy Policy may be updated to reflect changes in our services, data practices or applicable legal requirements.

The revised version will be published on this website with an updated date where appropriate.

14. Contact

For privacy-related questions, please contact Dr. Sudhir Arora at contact@drsudhirarora.com or 937 101 9517.